Is your call center a 'calling card' for your company?

Call Center Control
Call centers are becoming more and more important for direct contact with customers.The call center is therefore an important advert for your company and it is necessary to note here that the first impression the call center agent makes to the customer is of vital importance. Lack of performance at this point can destroy customer relations before they have been built up.

We analyse your quality in Inbound and Outbound:

  • Quality of incoming calls
  • Presentation of offered services
  • Presentation of your company
  • Utilisation of sales psychology
  • Employees personal attitude to the product
 
Contact
 
AC Süppmayer GmbH
Saargemünderstr. 106
D 66271 Kleinblittersdorf
Deutschland
 
Fon: +49 6805 928501
Fax: +49 6805 9285320
Mail: info@acsueppmayer.de

 

dug 180

Businesspartner D&G Software GmbH

Kooperationspartner der TÜV SÜD
Management Services GmbH

Bundesverband E-Commerce und Versandhandel Deutschland e.V. (bevh)

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